Frequently Asked Questions (FAQ)
Welcome to the Rajwada Men's Wear FAQ page. Here you'll find answers to the most common questions about our products, shipping, returns, exchanges, payments, and more.
1. What is Rajwada Men's Wear?
Rajwada Men's Wear is a premium men's fashion brand established in 1999 by Mr. Rameshbhai Gandhi in Vapi, Gujarat. Today, our online store is managed by Parth Gandhi, bringing our trusted collections to customers across India.
2. Where is Rajwada Men's Wear located?
Our flagship store is located at:
Gunjan, Surya Hospital Road, GIDC Housing Board Colony, Golden Town, GIDC, Vapi, Gujarat – 396195, India.
We proudly serve customers both through our physical stores and our official online store.
3. What products do you sell?
Rajwada Men's Wear offers a wide collection of premium men's fashion, including:
- Premium Shirts
- T-Shirts
- Ethnic Wear
- Wedding Wear
- Jodhpuri Suits
- Kurta Sets
- Formal Wear
- Jeans
- Trousers
- Paghdis
- Mojdis
- Malas
- Traditional Accessories
- Festival Wear
- Daily Wear
Our collections are designed for weddings, festivals, office wear, casual wear, and special occasions.
4. Do you deliver across India?
Yes.
Rajwada Men's Wear delivers to all serviceable locations across India through trusted courier partners.
5. How long does delivery take?
Estimated delivery times are:
- Metro Cities: 2–5 Business Days
- Other Cities: 3–7 Business Days
- Remote Areas: 5–10 Business Days
Delivery timelines may vary depending on your location and courier service availability.
6. How can I track my order?
Once your order has been dispatched, you will receive an email containing your tracking details (where available).
You can use the tracking information to monitor your shipment.
7. Do I need to create an account before placing an order?
Yes.
Customers are required to create an account before placing an order. This helps us provide a more secure shopping experience, manage your orders efficiently, and offer better customer support.
8. Which payment methods do you accept?
We accept secure online payments through trusted payment gateways such as Razorpay.
Available payment methods may include:
- UPI
- Debit Cards
- Credit Cards
- Net Banking
- Wallets (where supported)
9. Can I cancel my order?
Yes.
Orders may be cancelled within 24 hours of placing the order, provided they have not already been processed or dispatched.
Once an order has been shipped, it cannot be cancelled.
10. What is your return policy?
Eligible products may be returned within 3 days of delivery, subject to the conditions outlined in our Return & Refund Policy.
Products must be unused, unworn, unwashed, and returned with their original tags and packaging.
11. Do you offer exchanges?
Yes.
We offer one-time exchange for eligible products.
After an item has been exchanged once, it is no longer eligible for another exchange, return, or refund, except where required under applicable law.
12. What should I do if I receive a damaged, defective, or incorrect product?
Please contact our customer support within 3 days of delivery.
To help us investigate your request quickly, please provide:
- Your Order Number
- Clear photographs
- An unboxing video (if available)
- A brief explanation of the issue
After verification, we will arrange an appropriate resolution.
13. Is an unboxing video required?
We strongly recommend recording a continuous unboxing video when opening your package.
An unboxing video helps us verify claims relating to:
- Damaged products
- Defective products
- Incorrect items
- Missing products
Providing this evidence allows us to resolve genuine claims more quickly and fairly.
14. Which products cannot be returned?
For hygiene and quality reasons, the following items are generally not eligible for return or refund:
- Accessories
- Malas
- Paghdis
- Used Mojdis
- Worn garments
- Washed garments
- Altered products
- Products without original tags
- Products showing signs of use
Please refer to our Return & Refund Policy for complete details.
15. Are sale items eligible for return?
Products purchased during promotional sales or special offers are generally eligible for one-time exchange only, subject to our Return & Refund Policy.
16. Why should I choose Rajwada Men's Wear?
For over 25 years, Rajwada Men's Wear has been trusted by thousands of customers for premium men's fashion.
We are committed to offering:
- Premium Quality
- Affordable Luxury
- Exclusive Collections
- Traditional & Modern Styles
- Trusted Customer Service
- Carefully Curated Wedding & Festive Wear
Our mission is to help every man feel confident, elegant, and well-dressed for every occasion.
17. Since when has Rajwada Men's Wear been serving customers?
Rajwada Men's Wear was established in 1999.
With over two decades of experience, we continue to provide premium men's fashion while preserving the values of quality, trust, and exceptional customer service.
18. Do you have a physical store?
Yes.
We proudly operate our physical stores in Vapi, Gujarat, where customers can experience our collections in person.
19. How can I contact Rajwada Men's Wear?
If you have any questions, our customer support team is happy to assist you.
Email: rajwadamenswear59@gmail.com
Phone: +91 78029 01070
Store Address:
Gunjan, Surya Hospital Road
GIDC Housing Board Colony
Golden Town, GIDC
Vapi, Gujarat – 396195
India
20. What is the vision of Rajwada Men's Wear?
Founded on the belief that every man deserves to experience the confidence and elegance of premium fashion, Rajwada Men's Wear strives to make high-quality menswear accessible to customers across India.
From everyday essentials to wedding and festive collections, our goal is to combine timeless craftsmanship, premium quality, and exceptional value while helping every customer look and feel their best.